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The UK's Advanced
Electric Bike Experts
since 2003

Ordering and Payment

Please see our Terms & Conditions
These are the terms and conditions on ordering and cancelling the products which we supply via our website or by telephone or when you purchase goods from our stores.
You can make a card payment, paypal and use interest free finance options on line. If you select finance, you can then select the period of the finance (6, 9, 10 or 12 months) and the deposit amount (minimum 10% of the order, maximum 65%).
In store we accept card payments,(expect American Express), cheques, Cycle Vouchers and cash.
Ask if employer or HR department if they are using the scheme - if they are, you can request a voucher to use as payment. Once you have the voucher, we will need from you the certificate number and the redemption code, we dont actually need the voucher, just those 2 codes as it's all done online.
The Cycle to Work Initiative saves employees 32 - 42 per cent of the total cost of a bicycle and accessories. The company buys the bicycle for you and then leases it back to you, usually for 18 months. At the end of the lease period you buy the bicycle for about the cost of one month's lease. The employee saves money by not paying any VAT and as the repayments are taken out of the gross monthly salary, a further 22% in income tax and 11% NI contributions are saved.
Occasionally we send out e-mails with promotional offers to redeem these enter the associated Promotional Codes on the second page of the check out process click Have a Voucher Code? and enter the valid code into the Voucher / Discount Codes box. In store or over the phone please quote the Promotional Code to the member of our team processing your order.
These Promotional Codes have a limited time span they can be used so don’t wait too long or you might miss out.

Ordering and Payment FAQ’s

The costs of delivery will be as displayed on our website or discussed with you during the order process on the phone or in store. For UK deliveries these costs are clearly stated in our current price list and also shown in the drop down menu forming part of the checkout procedure for on line orders. All UK mainland first deliveries for purchased items over £50 will be free of charge.
We only sell to the UK. 
Our brochure and website are solely for the promotion of our products in the UK. However, if you require delivery to an address outside the UK then please contact us at our email address: after-sales@50cycles.com or if you are placing your order in store we will discuss this with you at the time and we will advise you if we are able to sell to you and meet your delivery requirements. Please note that for on line or telephone orders we can only deliver our products to the address registered to the cardholder who makes the online payment.

Your order may have been cancelled for one or more of the following reasons:

  • We may have had a technical issue
  • The items you ordered were out of stock
  • You asked us to cancel the order
  • There is a problem with the delivery address on the order
  • The quantity of items ordered
  • There is an issue with the payment used
Please see our Terms & Conditions
These are the terms and conditions on ordering and cancelling the products which we supply via our website or by telephone or when you purchase goods from our stores.
Online you can pay by any of the following options:
Visa/Visa Debit
Visa Electron
Maestro/ Maestro International
Interest free finance
Cycle Vouchers

The Electric Bike Effect

I cycled in this morning and cut half an hour off my commute time. Absolutely adore the bike. Arrived at work bursting with happiness! Thanks hugely it really is a wonderful piece of kit - dare I say it, even better than the hype!! Very satisfied customer.

From Ian in London Kalkhoff Pro Connect S owner

Quality Electric Bikes Supplier

First Class Service

We specialise in providing the best electric bikes and the smartest cycling accessories in the UK. We also offer the most responsive and knowledgeable after sales service.

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Finance Options Available

All our new bikes are available to buy with interest-free finance (typical 0% APR). You can ease the cost of ownership by paying a deposit and choosing one of our finance packages when checking out.

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Book a Test Ride

Sometimes it takes a test ride to understand what an e-bike can do for you. Please visit one of our showrooms or take a test ride with a local Kalkhoff owner who's also a demonstrator

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