I walked into 50 Cycles in Bristol without a clue about what I was looking for (well, apart from an electric bike!). Luiz could not have been more helpful: his expertise guided me to this machine. I took a test ride, and was hooked. The bike feels like a regular hybrid bicycle, and does not look like an electric bike. The 11 speed cassette provides a broad span of gearing for most, of not all situations. The CX electric motor is excellent and, set in eMTB mode, selects from "Tour" or "Turbo" depending on how much effort you are putting through the pedals. In the particularly hilly part of Monmouthshire where I live, it is ideal. My only concern is the range: my wife's Kalkhoff seems to provide vast amounts of reserve power, whereas the maximum I can achieve in "Eco" mode is about 42 miles: in "eMTB" less than 20. I might need to invest in a double battery set up. But all in all, an excellent machine and a great sales and after sales service from Luiz at 50 Cycles Bristol.