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Electric Bikes

Urban Arrow FAMILY Performance 400Wh

  • Colour


  • Front-loading box bike
  • Nuvinci n360 internal hub Stepless gears

  • Bosch 250w Performance Line Drive
  • Bosch Lithium 36 Volt Battery, 400 Wh,11Ah
  • Shimano hydraulic discbrakes front/rear

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The Family is a cargo bike with an electric assist that quickly and safely carries your children across town. The bicycle has a lightweight aluminium frame and can be easily and smoothly manoeuvred through traffic jams. Together with practical accessories, such as a folding bench or extra child’s seat on the thxe back, you can completely customise it to your family needs. Everything in Dutch design. So, no car needed; cycling it is!

The first model was designed for families with young children who want a green, healthy, affordable and time-saving alternative to a second car. They have since adapted this bike for businesses as well. The modular frame design allows for ultimate customisation, depending on personal or business needs: different front frames can attach to the sturdy rear frame.

Urban Arrow awarded at Eurobike 2016 as best commercial cargo bike 120 kg


This model is dubbed Family for a reason; it is focused on the safety of your children. Because it seats children lower than other cargo bikes its centre of gravity is closer to the ground, which gives it a better grip on the road. And the robust and shockproof foam (EPP) box gives your children extra protection.

We also thought of the driver, who can always reach the ground but is nevertheless seated upright. Which makes the bicycle comfortable and gives the driver a good view on the road.


The Family is very comfortable in use. With its electric assist, you are always riding downwind. And it easily changes gear thanks to the continuously variable transmission by NuVinci. Which means changing gears without thinking. With its lightweight frame and low centre of gravity, the Family is easy to manoeuvre. Even when it’s loaded with children. Driving up and off a curb is also no problem with this robust bicycle thanks to its wide tires and foam (EPP) box, in which your children have a soft seat. In a nutshell: fast and comfortable. At your destination, before you know it.


The Family is entirely child proof. Not just thanks to its soft foam (EPP) box, but also because of the handy and sturdy stair that assists children in climbing in. That’s not all; the protective Hebie chainguard is entirely closed so that no contact with the chain can be made.

The Family can be flexibly customised. Thanks to its modular nature you can easily transform it into a Shorty – e.g. when your children don’t fit in the box anymore. We also have a wide range of accessories, such as a foldable bench for comfort or a base for your Maxicosi or Yepp seat. This is how our Family adapts to your family

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Technical Specifications

Frame Aluminium
Drive Bosch Performance Line 250w drive
Battery Bosch Lithium 36 Volt Battery, 400 Wh
Display Bosch Intuvia
Charger 85W, /- 3,5 hours
Brake type Roller Brakes / Hydraulic Disc Brakes
Gears NuVinci N380 Stepless gears
Wheel size front 20"
Wheel size rear 26"
Tires Schwalbe Big Apple Plus
Measurements 260 x 69 x 110 cm (l x w x h)
Weight 43 kg
Color Black / White

Material Expanded Polypropylene (EPP)
Capacity 2 / 3 children
Color Hard coal
Measurements inside 72 x 45 x 45 cm (l x w x h)

Quality Electric Bikes Supplier

First Class Service

We specialise in providing the best electric bikes and the smartest cycling accessories in the UK. We also offer the most responsive and knowledgeable after sales service.

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Finance Options Available

All our new bikes are available to buy with interest-free finance (typical 0% APR). You can ease the cost of ownership by paying a deposit and choosing one of our finance packages when checking out.

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Book a Test Ride

Sometimes it takes a test ride to understand what an e-bike can do for you. Please visit one of our showrooms or take a test ride with a local Kalkhoff owner who's also a demonstrator

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