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The UK's Advanced
Electric Bike Experts
since 2003

Service

Bronze Service £30

  • Components, frame and fork inspected for damage and wear.
  • Gears tuned and indexed correctly
  • Brakes adjusted and pads checked for wear
  • All bolts torque checked
  • Drive train lubricated
  • Tyres checked and inflated correctly
  • Seatpost cleaned and lubricated
  • Parts of accessories that we supply fitted free
  • Full safety check & test ride

Silver Service £60

  • Components, frame and fork inspected for damage and excessive wear
  • Brakes adjusted and pads checked for wear
  • Seatpost cleaned and lubricated
  • Any worn parts replaced (parts not included)
  • Gears checked and indexed correctly
  • Tyres checked and inflated correctly
  • Seatpost cleaned and lubricated
  • Wheels trued and tensioned
  • Wheel cones and bearings adjusted
  • All drivetrain parts checked and lubricated as required
  • Parts of accessories that we supply fitted free
  • Hydraulic disc brakes set-up (If applicable)
  • Wheels trued and tensioned
  • All bolts and fixings torque checked
  • Full safety check & test ride

Gold Service £90

  • Complete hand wash, full drive chain degrease and clean
  • Headset stripped, cleaned and greased
  • Bottom Bracket stripped, cleaned and greased
  • Wheel cones and bearings stripped, cleaned and greased
  • Wheels trued and tensioned
  • Components, frame and fork inspected for damage and excessive wear
  • Brakes adjusted and pads checked for wear
  • Complimentary gear / brake cables
  • Complimentary mineral oil
  • Hydraulic disc brakes set-up (If applicable)
  • Seatpost cleaned and lubricated
  • Any worn parts replaced (parts not included)
  • Gears checked and indexed correctly
  • Tyres checked and inflated correctly
  • Seatpost cleaned and lubricated
  • All drivetrain parts checked and lubricated as required
  • Parts of accessories that we supply fitted free
  • Wheels trued and tensioned
  • All bolts and fixings torque checked
  • Full safety check & test ride

Workshop price list

GENERAL MAINTENANCE (Excluding parts)

Gear Service £25
Brake Service £20
New Chain Fitting £12
Hydraulic Brake Bleed (Single) £20
Hydraulic Brake Bleed (Pair) £30
Wheel True £15
Wheel True with up to 4 new spokes (excluding spoke cost) £20
Tyre / Inner tube Fitting £8

 

MISCELLANEOUS

Quotations FREE
Safety Check FREE
Software Update £10

Delivery FAQ’s

Regular checks are worth it as they save you major repairs, add to the life of your bike with an eventual higher resale value also you with be less likely to have break downs.
It's common practice to recommend a 500 mile service on a new bike to check for loosening spokes etc, and that roughly equates to the 1000 km. Kalkhoff recommend a service every 1000 km or 500 miles subsequently due to the high torque output of the Impulse mid mounted motors the loads on wear parts such as breaks and gears are more pronounced. The Shimano hub gears need a full service every 1000 miles.

Brake pads and wheel rims are among the components that bear the brunt of the water, grit, and debris thrown from the road surface.
Pads, are nothing more sophisticated than small blocks rubber, are placed under immense strain by the greater pressure required to generate friction on a wet or dirty rim.
Different compounds impact the durability of disc brake pads. Then there is the type of riding, the terrain, the weather conditions, the rider weight, these are factors that influence how long the brake pads last. Generally, you can expect disc brake pads to last longer than rim brake blocks, part of the reason they have become popular in the UK.

Worn pads are likely to be thin, perhaps with a groove at the centre or elsewhere, depending on their orientation.

Basically, If you ride frequently, it’s a sensible idea to visually inspect your brakes on a regular basis.

The Kalkhoff maintenance schedule.is as follows:
Interval 1: 100kms/65 miles [6 weeks]
This is just a simple as checking nut and bolts, checking spoke tension, safe operation of brakes, visual checks for frame damage, checking free play and movement, chain wear and tear, checking tyre pressures, software updates etc.
Interval 2: 500kms/300 miles [6 months]
This is a another simple check with a deeper look at the breaks by checking brake pads checked for wear and tested,rim wear indicator checked, the gears checked and adjusted, motor and battery checked,
software updates and a safe test ride etc.
Interval 3: 1000kms/500 miles and every 1000kms after that[12 months]
This is a regular maintenance check the same as above.
Electric bike manufactures produce regular “Versions” and “Updates” for the software of their motors. These oftern provide better performance and durability.
The latest software for:
Kalkhoff Impulse i
The latest Version is 18.1.229 from 15/07/2015
Kalkhoff Impulse ii
The latest Version M19.1.344 from 07/03/2016
On 7 March 2016 a new software update was issued containing further upgrades to give increased motor performance.
Kalkhoff Evo 
The latest Version is Version C66.1.67-M21.1.58 from 07.10.2015
None yet
We should stress once again that installing the update in your system is an absolute requirement for warranty compliance.

The Electric Bike Effect

I cycled in this morning and cut half an hour off my commute time. Absolutely adore the bike. Arrived at work bursting with happiness! Thanks hugely it really is a wonderful piece of kit - dare I say it, even better than the hype!! Very satisfied customer.

From Ian in London Kalkhoff Pro Connect S owner

Quality Electric Bikes Supplier

First Class Service

We specialise in providing the best electric bikes and the smartest cycling accessories in the UK. We also offer the most responsive and knowledgeable after sales service.

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Finance Options Available

All our new bikes are available to buy with interest-free finance (typical 0% APR). You can ease the cost of ownership by paying a deposit and choosing one of our finance packages when checking out.

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Book a Test Ride

Sometimes it takes a test ride to understand what an e-bike can do for you. Please visit one of our showrooms or take a test ride with a local Kalkhoff owner who's also a demonstrator

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