Service

Full Services (Excluding parts)
Bronze_Service Silver_Service Gold_Service
Bronze Service Silver Service Gold Service
£40 £60 £140



Workshop Price List

Service Plans
(Can be purchased at the time of purchase and up to 6 weeks after only)
One Silver Service Within the First Year of Ownership £45
Two Silver Services Within the First 18 months of Ownership £90
Three Silver Services Within the First 2 years of Ownership £120
General Maintenance (Excluding parts)
Gear Service £25
Brake Service £20
New Chain Fitting £12
Hydraulic Brake Bleed (Single) £20
Hydraulic Brake Bleed (Pair) £30
Wheel True £15
Wheel True with up to 4 new spokes (excluding spoke cost) £20
Tyre / Inner tube Fitting £8
Miscellaneous
Quotations FREE
Safety Check FREE
Software Update £10
Software Update  (on competition sold bikes) £20
Labour (hourly) £30

Please note that the prices do not include parts.

Prices may vary at the mechanics' discretion but this will be discussed at the time of your booking.
No work will be carried out without your explicit authorisation.

Because of limited space, any bikes left in our workshop for over 2 weeks, without contact from the owner will incur a daily storage charge of £5 per day until collection.

Bronze Service – £40 Bronze_Service

  • Components, frame and fork inspected for damage and wear.
  • Gears tuned and indexed correctly
  • Brakes adjusted and pads checked for wear
  • All bolts torque checked
  • Drivetrain lubricated
  • Tyres checked and inflated correctly
  • Seatpost cleaned and lubricated
  • Parts of accessories that we supply fitted free
  • Full safety check & test ride

Silver Service – £60Silver_Service

  • Components, frame and fork inspected for damage and excessive wear
  • Brakes adjusted and pads checked for wear
  • Seatpost cleaned and lubricated
  • Any worn parts replaced (parts not included)
  • Gears checked and indexed correctly
  • Tyres checked and inflated correctly
  • Seatpost cleaned and lubricated
  • Wheels trued and tensioned
  • Wheel cones and bearings adjusted
  • All drivetrain parts checked and lubricated as required
  • Parts of accessories that we supply fitted free
  • Hydraulic disc brakes set-up (If applicable)
  • Wheels trued and tensioned
  • All bolts and fixings torque checked
  • Full safety check & test ride

Gold Service – £140Gold_Service

  • Complete hand wash, full drive chain degrease and clean
  • Headset stripped, cleaned and greased
  • Bottom Bracket stripped, cleaned and greased
  • Wheel cones and bearings stripped, cleaned and greased
  • Wheels trued and tensioned
  • Components, frame and fork inspected for damage and excessive wear
  • Brakes adjusted and pads checked for wear
  • Complimentary gear / brake cables
  • Complimentary mineral oil
  • Hydraulic disc brakes set-up (If applicable)
  • Seatpost cleaned and lubricated
  • Any worn parts replaced (parts not included)
  • Gears checked and indexed correctly
  • Tyres checked and inflated correctly
  • Seatpost cleaned and lubricated
  • All drivetrain parts checked and lubricated as required
  • Parts of accessories that we supply fitted free
  • Wheels trued and tensioned
  • All bolts and fixings torque checked
  • Full safety check & test ride

To book, please call Bristol on 0117 925 44419 or Loughborough on 01509 212861

Service FAQ’s

When should I take my bike for a service?

Regular checks are worth it as they save you major repairs, add to the life of your bike with an eventual higher resale value also you with be less likely to have breakdowns.

It's common practice to recommend a 500-mile service on a new bike to check for loosening spokes etc, and that roughly equates to the 1000 km. Kalkhoff recommends a service every 1000 km or 500 miles subsequently due to the high torque output of the Impulse mid-mounted motors the loads on wear parts such as breaks and gears are more pronounced. The Shimano hub gears need a full service every 1000 miles.

When do you recommend changing brake pads?

Brake pads and wheel rims are among the components that bear the brunt of the water, grit, and debris thrown from the road surface.

Pads are nothing more sophisticated than small blocks of rubber, are placed under immense strain by the greater pressure required to generate friction on a wet or dirty rim.

Different compounds impact the durability of disc brake pads. Then there is the type of riding, the terrain, the weather conditions, the rider weight, these are factors that influence how long the brake pads last. Generally, you can expect disc brake pads to last longer than rim brake blocks, part of the reason they have become popular in the UK.

Worn pads are likely to be thin, perhaps with a groove at the centre or elsewhere, depending on their orientation.

Basically, If you ride frequently, it’s a sensible idea to visually inspect your brakes on a regular basis.

What are the service intervals for my electric bicycle?

An average service schedule is as follows:

Interval 1: 100kms/65 miles [6 weeks]

This is just a simple as checking nut and bolts, checking spoke tension, safe operation of brakes, visual checks for frame damage, checking free play and movement, chain wear and tear, checking tyre pressures, software updates etc.

Interval 2: 500kms/300 miles [6 months]

This is another simple check with a deeper look at the breaks by checking brake pads checked for wear and tested, rim wear indicator checked, the gears checked and adjusted, motor and battery checked,

software updates and a safe test ride etc.

Interval 3: 1000kms/500 miles and every 1000kms after that[12 months]

This is a regular maintenance check the same as above.

Do I need a software update?

Electric bike manufacturers produce regular Updates of software for their motors. These often provide better performance and durability.

The latest software for:

Kalkhoff Impulse i

The latest Version is M18.1.229 since 10/10/2012

Kalkhoff Impulse ii

The latest Version M19.1.345 from 25/07/2016

Kalkhoff Evo

The latest Version is IMP_EVO_A07.con - Service Tool Version 00.16.05

Bosch Performance Line

  • Drive Unit: 1.7.0.0
  • Purion: 1.2.0.0
  • Intuvia: 5.7.3.0
  • Nyon 2015 (1.270.020.907): 1.6.0.2
  • Nyon as of 2016 (1.270.020.915): 2.6.0.2
  • PowerPack und PowerTube: 1.7.1.0

Bosch Active Line

  • Drive Unit: 1.0.1.0
  • Purion: 1.2.0.0
  • Intuvia: 5.7.3.0
  • Nyon 2015 (1.270.020.907): 1.6.0.2
  • Nyon as of 2016 (1.270.020.915): 2.6.0.2
  • PowerPack and PowerTube: 1.7.1.0

Updated 28/3/2017